The end of collective technophilia?

2014 could be the year that a serious shift happened in our attitudes towards technology.  A more critical, perhaps mature attitude seems to be developing, initiated by the Black Swan event created by Snowden revelations, the so-called Snowden effect. Our societies will be better because of it, especially in terms of protection of human rights and democracy.

For a long time, there has been a concern that human rights do not get enough emphasis in our constant drive for better and more efficient living through constant improvement of technology. This has meant that technology has become and end and not means to achieve something.

In Estonia, this is even more prevalent, because the national narrative and international image of the country has been built to depend on technology. The success of e-stonia is seen as source of national pride and international scholars are also usually not focused on such a small country, which prevents any critical analysis of the situation and opens Estonia up to huge vulnerabilities. This perverse view of technology is seen particularly strongly now, when e-voting is touted by the ruling political elite (while one major party is totally against it). This view can be seen for example in the statement by President Ilves: “Minule on e-hääle andmine mitte ainult mugav, aga eelkõige usaldusavaldus maailma ühele paremale IT-süsteemile, usaldusavaldus Eesti riigile.” (“For me, e-voting is not only convenient, but foremost a statement of trust towards one of the world’s best IT-systems, a statement of trust towards the Estonian state”).

Worldwide, the shift to a more reasonable, less hype-filled approach is evidenced by various courts trying to better balance freedom of information and speech with privacy rights and other rights. Freedom of information and speech has seen an unparalleled Golden Age with the Internet, however, previously there was not much discussion related to the fact that human rights are interdependent and indivisible. Thus, a much greater emphasis on freedom of information also means that some other rights are going to be less protected.

In some remarkable recent court decisions courts have finally begun to critically evaluate the impact of technology to the society and, specifically, human rights. They have attempted (arguably not most successfully), to rebalance freedom of information with other rights. This has been mostly happening in Europe, since the EU has the strongest data protection laws in the world.

• In the Delfi vs Estonia ECtHR case the ECtHR placed the responsibility for libelous anonymous comments on the online news portal that published them, rather than the author of the comment. The case has been referred to the Grand Chamber so there still might be a change, but the initial chamber decision stated pretty clearly: “The ease of disclosure of information on the Internet and the substantial amount of information there means that it is a difficult task to detect defamatory statements and remove them.”
• The CJEU invalidated the Data Retention Directive in its landmark judgment in which it declared mass surveillance illegal. The CJEU went further than anyone expected when it said: “As for the question of whether the interference caused by Directive 2006/24 is limited to what is strictly necessary, it should be observed that /…/ the directive requires the retention of all traffic data concerning fixed telephony, mobile telephony, Internet access, Internet e-mail and Internet telephony. It therefore applies to all means of electronic communication, the use of which is very widespread and of growing importance in people’s everyday lives. Furthermore, in accordance with Article 3 of Directive 2006/24, the directive covers all subscribers and registered users. It therefore entails an interference with the fundamental rights of practically the entire European population.”
• The CJEU also ruled in its very recent Google Spain decision that there is a strong “right to be forgotten” and the search engine must remove links to information that a person does not want to be linked to. The CJEU said: “As the data subject may, in the light of his fundamental rights under Articles 7 and 8 of the Charter, request that the information in question no longer be made available to the general public by its inclusion in such a list of results, it should be held, /…/ that those rights override, as a rule, not only the economic interest of the operator of the search engine but also the interest of the general public in finding that information upon a search relating to the data subject’s name.”

There are also some other interesting developments:

• In popular culture, tech culture has increasingly become subject of criticism. See the series Silicon Valley and, most poignantly, a recent episode of HBO’s Veep.
• Recently it was reported that German economy minister Sigmar Gabriel suggested that it might be necessary to break up Google, while current President of the European Parliament and one of the top candidates for the next president of the European Commission Martin Schulz stated on Google: “Whoever knows everything about citizens, firms and politicians achieves a level of power which doesn’t belong in a pluralistic democracy.”
• There are also growing grassroots citizen movements that target the tech giants such as Europe v Facebook.
• MOOC courses are increasingly seen as mostly hype and not the transformation that it was claimed to be.
• The Estonian Supreme Court also decided in a less reported case last December that charging less for online court proceedings than traditional ones is unconstitutional, because of the importance of fundamental rights at stake (access to justice). The Court among other things heavily criticised the concept of efficiency behind the introduction of the e-justice system and accused the government that it is trying to shift the burden of entering and submitting complicated legal documents from the courts to the general public who might not be best prepared for it.
• The Estonian online election system has been called highly vulnerable and recommended to be abondoned by leading scholars in the area.

Thus the shift consists of better rebalancing freedom of speech and information with other human rights in the online context and a more cautious and realistic view towards the danger that the likes of Google and Facebook are posing to the lives of all individuals, our human rights and democracy due to their omnipresence in the Internet. In terms of Carlota Perez’s Techno-Economic Paradigm Shift theory, this could be signal that the world has moved on the a more stable and peaceful deployment period of the currently dominant ICT paradigm from the turbulent installation period.